Customer service is the cornerstone of any successful business. That’s why we have a customer-first approach to provide friendly, dedicated, and professional service to any and all who work with our team here at the Wilder Volkswagen dealership.
Therefore, we’d love for you to share your experience with us! Let us know about your time visiting the Wilder Volkswagen dealership!
4.9 out of 5 stars
My Sweetie and I were vacationing in Olympic National Park, driving deep into the mountains when the check engine light came on the panel of our rented Volkswagen Beetle. The manual had no information, and after waiting nearly an hour for Avis roadside assistance to answer the phone, we were feeling desperate, fearing we might lose a big chunk of our precious vacation to car trouble, with nowhere to turn for help. We were able to locate the phone number for a VW dealership in nearby Port Angeles. The service department had just closed for the day, but we decided to try a Hail Mary pass and call the sales department, hoping somebody there could help us. We were immediately directed to Kevin in Sales, who after listening to a description of the problem, assured us that it was safe to drive the car for now, but to get it back to Avis at our earliest opportunity. Kevin looked up the phone number for an Avis outlet in Port Angeles, which fortunately was still open, and fortunately had a car they could swap us.
Kevin didn’t have to do this. We were out of town vacationers who were not going to be buying a car from his dealership, but he patiently took the time to guide us out of our pickle. If you needed to buy a car, would you want to work with someone like that? Me too.... More
Aaron was amazing. Love our new Atlas.
They did scheduled maintenance on our VW Touareg. Great job at a fair price on time! Yeah!
Kevin was a great help
They always treat me so friendly. Clean waiting room, quick services, great shuttle service.